Please note that this maintenance has been canceled and will be pushed back to sometime late January 2022. This notice will be removed shortly and we will post another when the new date has been confirmed.
Posted Nov 29, 2021 - 13:33 EST
Scheduled
The Cisco Secure Malware Analytics (Threat Grid) Cloud services for both Europe (https://panacea.threatgrid.eu) and North America (https://panacea.threatgrid.com) will have a planned maintenance window on Saturday, December 4th 2021 between 16:00 and 22:00 UTC (six hours in total).
File Analysis, Portal (Panacea), API and Integration Services will be unavailable for up to 3 hours on each cloud service. Maintenance will start with the EU cloud service, and this will complete before work on the North America service begins. Maintenance on the North America service will only begin once the EU service has been confirmed as up and running.
We apologize for the inconvenience this may cause. We understand the downtime in this window is lengthy, however it is required for service resiliency and scalability. For any questions, please contact the Cisco Technical Assistance Center.
Thank you, Cisco
Posted Nov 18, 2021 - 04:17 EST
This scheduled maintenance affected: Advanced Malware Protection (AMP) (File Analysis).