All Systems Operational

About This Site

Welcome to the Cisco Email and Web Security status page. The purpose of this page is to track issues impacting the Cisco's Email Security Appliance (ESA), Web Security Appliance (WSA) and associated services.

For the status of Cisco Umbrella Service, please visit: https://status.umbrella.com
For the status of Cisco Cloud Email Security (CES), please visit: https://status.ces.cisco.com/

NOTE: The CES status page is currently under construction and running as a pilot.

Do you have a question or would like to report a status page related issue? Please contact security-urgent-notices@cisco.com.

Uptime over the past 90 days. View historical uptime.
Advanced Malware Protection (AMP) Operational
File Reputation ? Operational
File Analysis ? Operational
Anti-Spam Operational
90 days ago
100.0 % uptime
Today
Graymail Detection and Safe Unsubscribing Operational
Cisco Ironport Anti-Spam Engine ? Operational
90 days ago
100.0 % uptime
Today
Security Services Operational
90 days ago
100.0 % uptime
Today
Service Updates Operational
Web Interaction Tracking Operational
URL Filtering Operational
SenderBase Reputation Score (SBRS) Operational
90 days ago
100.0 % uptime
Today
Anti-Virus Operational
McAfee Operational
Sophos Operational
Cisco Registered Envelope Service (CRES) ? Operational
Email Submission and Tracking Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Threat Grid North America - Service IP Address Change
Resolved - This incident has been resolved.
Oct 22, 22:15 EDT
Monitoring - Threat Grid North America Cloud (panacea.threatgrid.com) customers:

We would like to inform you of a recent change to the Threat Grid Service IP addresses in North America. Please ensure that outbound TCP connections are allowed on port 443 to these destination IPs for File Analysis Services:

63.97.201.67
63.162.55.67

Access to both addresses is required to ensure connectivity to Threat Grid Cloud services if it is necessary for Threat Grid Operations to change the primary datacenter. Note, this does NOT affect customers on the Threat Grid EU cloud (panacea.threatgrid.eu).

For any questions, please contact the Cisco Technical Assistance Center.

Thank you,

Cisco Threat Grid
Oct 22, 17:49 EDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

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